HomeMinnesotaOlmsted CountyCharter House Inc
A+
Excellent

Charter House Inc

211 NORTHWEST SECOND STREET · ROCHESTER, MN 55901

5072667862 · Non profit - Corporation

32 beds11.3 residents80 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

Charter House Inc receives an overall staffing grade of A+ (Excellent). With 9.1114 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 5.22 HPRD above the national average.

Weekend staffing drops significantly — dropping 26.32% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

⚠️Weekend staffing drops 26.32% — significantly higher than average. Residents receive substantially less care on Saturdays and Sundays.
📊Staffing levels are highly variable day to day (consistency score: 2.3243). This means the care experience can be very different depending on the day.

Strengths (4)

Meets the CMS staffing benchmark (≥ 3.48 HPRD)
Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
No days with zero registered nurse hours this quarter
Low agency staff usage (0%) — mostly permanent, familiar staff
Total Nurse HPRD
9.1114hrs/resident/day 5.22
CMS benchmark: 3.48
RN HPRD
3.1073hrs/resident/day 2.42
Recommended: 0.75
Weekend Drop-off
26.32%
9.8437 weekday → 7.2524 weekend
Significant weekend reduction
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
3.8028hrs/resident/day
Direct care aides
LPN HPRD
2.2014hrs/resident/day
Licensed practical nurses
Consistency
2.3243std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Olmsted County Average+4.17 HPRD
4.94
09.11 HPRD
vs. Minnesota State Average+4.87 HPRD
4.24
09.11 HPRD
vs. National Average+5.22 HPRD
3.90
09.11 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
Charter House Inc
ROCHESTER · This facility
A+
9.11143.1073★★★★★
Rochester Restorative Care Center
ROCHESTER
0.8 mi
A
4.19071.4853★★☆☆☆
EDENBROOK OF ROCHESTER
ROCHESTER
1.8 mi
B
3.60030.8467★★☆☆☆
EDENBROOK ROCHESTER WEST
ROCHESTER
2 mi
A
4.40031.8041★★☆☆☆
MADONNA TOWERS OF ROCHESTER INC
ROCHESTER
3 mi
A
4.25551.2218★★★☆☆
Stewartville Care Center
STEWARTVILLE
11.6 mi
A
4.21630.8406★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
9
Total Deficiencies
$8,824
Fines Assessed
Oct 16, 2024Health
2 deficiencies cited
Aug 29, 2024Health
3 deficiencies cited
Feb 12, 2024Health
1 deficiency cited· Includes actual harm
Nov 16, 2023Health
3 deficiencies cited

Penalty History

Feb 12, 2024Fine
$8,824
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.