Home›Massachusetts›Worcester County›WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER
D
Poor

WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER

745 SCHOOL STREET · WEBSTER, MA 01570

5089490644 · For profit - Corporation

135 beds123.5 residents149 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
D
Poor
Total Staff
B
Good
RN Staff
D
Poor
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER receives an overall staffing grade of D (Poor). With 2.9968 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.6161 HPRD, below the recommended 0.75. It is 0.90 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 14.73% compared to weekdays. The facility has low agency staff usage (0% of hours), suggesting a mostly permanent workforce.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 2.9968 HPRD — needs 0.48 more hours per resident per day.
⚠️RN staffing (0.6161 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.

✨ Strengths (3)

✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (0%) — mostly permanent, familiar staff
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
2.9968hrs/resident/day▼ 0.90
CMS benchmark: 3.48
RN HPRD
0.6161hrs/resident/day▼ 0.07
Recommended: 0.75
Weekend Drop-off
14.73%
3.1269 weekday → 2.6665 weekend
Agency Staff
0%
0% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.754hrs/resident/day
Direct care aides
LPN HPRD
0.6267hrs/resident/day
Licensed practical nurses
Consistency
0.2828std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Worcester County Average-0.82 HPRD
3.82
03.00 HPRD
vs. Massachusetts State Average-0.88 HPRD
3.87
03.00 HPRD
vs. National Average-0.90 HPRD
3.90
03.00 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER ★
WEBSTER · This facility
—
D
2.99680.6161★★☆☆☆
LANESSA EXTENDED CARE
WEBSTER
0 mi
D
2.86030.4268★☆☆☆☆
BROOKSIDE REHABILITATION AND HEALTHCARE CENTER
WEBSTER
1.9 mi
B
3.89020.704★★☆☆☆
SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER
SOUTHBRIDGE
8.3 mi
D
3.2290.2986★☆☆☆☆
BLACKSTONE VALLEY HEALTH AND REHABILITATION
WHITINSVILLE
12.3 mi
D
3.17170.3222★★★☆☆
PARSONS HILL REHABILITATION & HEALTH CARE CENTER
WORCESTER
14.2 mi
C
3.15720.4127★★☆☆☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

4
Inspections
40
Total Deficiencies
$0
Fines Assessed
Apr 10, 2025Health
13 deficiencies cited
▼
Mar 1, 2024Health
13 deficiencies cited
▼
Jun 14, 2023Health
1 deficiency cited
▼
Oct 5, 2022Health
13 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.