Home›Massachusetts›Hampden County›MASSACHUSETTS VETERANS HOME AT HOLYOKE
A+
Excellent

MASSACHUSETTS VETERANS HOME AT HOLYOKE

110 CHERRY STREET · HOLYOKE, MA 01040

4135329475 · Government - State

128 beds119.3 residents289 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
A+
Excellent
Total Staff
A+
Excellent
RN Staff
A+
Excellent
Overall
✓CMS Benchmark(≥ 3.48 HPRD)
✓RN Recommendation(≥ 0.75 HPRD)
✓Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

MASSACHUSETTS VETERANS HOME AT HOLYOKE receives an overall staffing grade of A+ (Excellent). With 7.5929 total nurse hours per resident per day, this facility meets the CMS staffing benchmark and has adequate registered nurse (RN) coverage. It is 3.70 HPRD above the national average.

Weekend staffing decreases noticeably — dropping 18.05% compared to weekdays. The facility has low agency staff usage (2.33% of hours), suggesting a mostly permanent workforce.

Staffing levels have remained relatively stable over recent quarters.

🔍 Areas of Concern (0)

No significant concerns identified for this quarter.

✨ Strengths (4)

✅Meets the CMS staffing benchmark (≥ 3.48 HPRD)
✅Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
✅No days with zero registered nurse hours this quarter
✅Low agency staff usage (2.33%) — mostly permanent, familiar staff
Total Nurse HPRD
7.5929hrs/resident/day▲ 3.70
CMS benchmark: 3.48
RN HPRD
2.2636hrs/resident/day▲ 1.58
Recommended: 0.75
Weekend Drop-off
18.05%
8.0011 weekday → 6.5566 weekend
Agency Staff
2.33%
7.75% of RN hours from contractors
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
4.4323hrs/resident/day
Direct care aides
LPN HPRD
0.8969hrs/resident/day
Licensed practical nurses
Consistency
0.7893std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Hampden County Average+3.65 HPRD
3.95
07.59 HPRD
vs. Massachusetts State Average+3.72 HPRD
3.87
07.59 HPRD
vs. National Average+3.70 HPRD
3.90
07.59 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
MASSACHUSETTS VETERANS HOME AT HOLYOKE ★
HOLYOKE · This facility
—
A+
7.59292.2636☆☆☆☆☆
DAY BROOK VILLAGE SENIOR LIVING
HOLYOKE
0.7 mi
B
4.13780.5905★★☆☆☆
REGALCARE AT HOLYOKE
HOLYOKE
1 mi
F
3.6440.2127★☆☆☆☆
RENAISSANCE MANOR ON CABOT
HOLYOKE
1.1 mi
B
3.82171.0564★★★★☆
MISSION CARE AT HOLYOKE
HOLYOKE
1.6 mi
C
3.76550.4693★★☆☆☆
CARE ONE AT HOLYOKE
HOLYOKE
1.9 mi
C
3.74970.5241★★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

1
Inspections
6
Total Deficiencies
$0
Fines Assessed
Feb 28, 2025Health
6 deficiencies cited
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.