HomeHawaiiKauai CountyHALE KUPUNA HERITAGE HOME, LLC
C
Below Standard

HALE KUPUNA HERITAGE HOME, LLC

4297A OMAO ROAD · KOLOA, HI 96756

8087427591 · For profit - Limited Liability company

84 beds45.7 residents56 staff
CMS Five-Star Ratings
Overall
Staffing
Quality
Inspections
Staffing Grades
C
Below Standard
Total Staff
A+
Excellent
RN Staff
C
Below Standard
Overall
CMS Benchmark(≥ 3.48 HPRD)
RN Recommendation(≥ 0.75 HPRD)
Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HALE KUPUNA HERITAGE HOME, LLC receives an overall staffing grade of C (Below Standard). With 3.4023 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has adequate registered nurse (RN) coverage. It is 0.49 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping 6.25% compared to weekdays. The facility relies heavily on temporary agency staff (18.08% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (2)

🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 3.4023 HPRD — needs 0.08 more hours per resident per day.
⚠️18.08% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

Strengths (3)

Meets the research-recommended RN staffing level (≥ 0.75 HPRD)
No days with zero registered nurse hours this quarter
Consistent weekend staffing — only 6.25% drop-off
Total Nurse HPRD
3.4023hrs/resident/day 0.49
CMS benchmark: 3.48
RN HPRD
1.3548hrs/resident/day 0.67
Recommended: 0.75
Weekend Drop-off
6.25%
3.4635 weekday → 3.247 weekend
Agency Staff
18.08%
0.91% of RN hours from contractors
High contractor reliance
Days with Zero RN
0days this quarter
4+ days = auto 1-star
CNA HPRD
1.561hrs/resident/day
Direct care aides
LPN HPRD
0.3547hrs/resident/day
Licensed practical nurses
Consistency
0.4557std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. Kauai County Average-0.39 HPRD
3.79
03.40 HPRD
vs. Hawaii State Average-1.31 HPRD
4.71
03.40 HPRD
vs. National Average-0.49 HPRD
3.90
03.40 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HALE KUPUNA HERITAGE HOME, LLC
KOLOA · This facility
C
3.40231.3548★★★☆☆
GARDEN ISLE HEALTHCARE AND REHABILITATION CENTER
LIHUE
8.5 mi
B
3.90541.5271★★★★★
Kauai Care Center
Waimea
11.7 mi
B
3.99930.65★★★☆☆
KAUAI VETERANS MEMORIAL HOSPITAL
WAIMEA
11.8 mi
F
1.56550.5615★★☆☆☆
SAMUEL MAHELONA MEMORIAL HOSPITAL
KAPAA
16 mi
A+
6.08262.244★★★★★
PU'UWAI 'O MAKAHA
WAIANAE
87.9 mi
A
4.10741.1003★★★★

Inspection History & Penalties

Health inspection results from state surveys — most recent first

3
Inspections
24
Total Deficiencies
$0
Fines Assessed
Sep 6, 2024Health
7 deficiencies cited
Sep 22, 2023Health
10 deficiencies cited
Sep 2, 2022Health
7 deficiencies cited
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.