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F
Critical

HERITAGE GARDENS HEALTH CARE CENTER

25271 BARTON ROAD · LOMA LINDA, CA 92354

9097960216 · For profit - Corporation

110 beds97.4 residents113 staff
CMS Five-Star Ratings
Overall
★★★★★
Staffing
★★★★★
Quality
★★★★★
Inspections
★★★★★
Staffing Grades
F
Critical
Total Staff
F
Critical
RN Staff
F
Critical
Overall
✗CMS Benchmark(≥ 3.48 HPRD)
✗RN Recommendation(≥ 0.75 HPRD)
✗Research Standard(≥ 4.10 HPRD)
📋

What This Means in Plain English

HERITAGE GARDENS HEALTH CARE CENTER receives an overall staffing grade of F (Critical). With 0.1614 total nurse hours per resident per day, this facility falls below the CMS staffing benchmark of 3.48 HPRD and has RN staffing of 0.0847 HPRD, below the recommended 0.75. It is 3.73 HPRD below the national average.

Weekend staffing stays relatively consistent — dropping -23.3% compared to weekdays. The facility relies heavily on temporary agency staff (63.62% of hours), suggesting potential workforce instability.

Staffing levels have been declining over recent quarters — worth monitoring.

🔍 Areas of Concern (4)

🚨Had 11 days with zero RN hours this quarter — CMS automatically assigns a 1-star staffing rating for 4+ days.
🚨Does not meet the CMS staffing benchmark of 3.48 HPRD. Current: 0.1614 HPRD — needs 3.32 more hours per resident per day.
⚠️RN staffing (0.0847 HPRD) is below the research-recommended minimum of 0.75 HPRD. This means less clinical oversight per resident.
⚠️63.62% of nursing hours come from agency/contract workers. High contractor reliance often means less continuity of care — staff who don't know the residents.

✨ Strengths (2)

✅Consistent weekend staffing — only -23.3% drop-off
✅Highly consistent day-to-day staffing levels
Total Nurse HPRD
0.1614hrs/resident/day▼ 3.73
CMS benchmark: 3.48
RN HPRD
0.0847hrs/resident/day▼ 0.60
Recommended: 0.75
Weekend Drop-off
-23.3%
0.1515 weekday → 0.1867 weekend
Agency Staff
63.62%
30.51% of RN hours from contractors
⚠ High contractor reliance
Days with Zero RN
11days this quarter
4+ days = auto 1-star
⚠ Auto 1-star triggered
CNA HPRD
0.0335hrs/resident/day
Direct care aides
LPN HPRD
0.0433hrs/resident/day
Licensed practical nurses
Consistency
0.1115std dev
Lower = more predictable

HPRD Over Time

Total nurse staffing hours per resident per day, by quarter

Total HPRD (shaded area)RN HPRDCMS Benchmark (3.48) — staffing standardResearch Standard (4.10) — recommended level

How Does This Facility Compare?

Compared to county, state, and national averages for total nurse HPRD

vs. San Bernardino County Average-4.54 HPRD
4.70
00.16 HPRD
vs. California State Average-4.36 HPRD
4.52
00.16 HPRD
vs. National Average-3.73 HPRD
3.90
00.16 HPRD
■ Colored bar = this facility · | Black line = average · Based on 2025Q3 data

Nearby Facilities

Compare with other nursing homes in the area

FacilityDistanceGradeTotal HPRDRN HPRDCMS Rating
HERITAGE GARDENS HEALTH CARE CENTER ★
LOMA LINDA · This facility
—
F
0.16140.0847★★★☆☆
Loma Linda Post Acute
Loma Linda
0.3 mi
D
4.11070.3873★★★★☆
REDLANDS HEALTHCARE CENTER
REDLANDS
3 mi
D
4.210.3791★★★★★
Grand Terrace Health Care Center
Grand Terrace
3.5 mi
C
4.70190.5024★★★★☆
RIALTO POST ACUTE CENTER
RIALTO
7.1 mi
C
4.59280.5201★★★★☆
VISTA PACIFICA CONVALESCENT HOSPITAL
JURUPA VALLEY
10.1 mi
F
4.64130.2212★★★★☆

Inspection History & Penalties

Health inspection results from state surveys — most recent first

12
Inspections
45
Total Deficiencies
$0
Fines Assessed
May 6, 2025Health
1 deficiency cited
▼
Jan 16, 2025Health
8 deficiencies cited
▼
Dec 12, 2024Health
1 deficiency cited
▼
Sep 5, 2024Health
1 deficiency cited
▼
May 3, 2024Health
1 deficiency cited
▼
Dec 19, 2023Health
1 deficiency cited
▼
Nov 4, 2023Health
1 deficiency cited
▼
Sep 29, 2023Health
1 deficiency cited
▼
Sep 24, 2023Health
1 deficiency cited
▼
Sep 10, 2023Health
1 deficiency cited
▼
Jul 15, 2022Health
17 deficiencies cited
▼
Nov 25, 2019Health
11 deficiencies cited· Includes actual harm
▼
CMS Severity Scale
A–C: No Harm / PotentialD–F: No Harm but ConcernG–H: Actual HarmI–L: Immediate Jeopardy

Source: CMS Staffing & Quality Data — 2025Q3 · data.cms.gov

Staffing grades are based on CMS-published thresholds and research recommendations. CMS is not affiliated with and does not endorse this website.